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Salesforce Positioned as a Leader in 2024 Gartner® Magic Quadrant™ for...

Salesforce today announced it has been named a Leader in the Gartner® Magic Quadrant™ for Digital Commerce. This is the ninth consecutive year that Salesforce has been recognised for its execution and...

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Elevator Pitch: What is it? 10 Standout Examples

An elevator pitch, also known as an elevator speech, is a concise summary of you and your product or service. It’s a prime opportunity to capture attention and convey the unique value of your big idea...

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What is Data Transformation and How Can it Help ASEAN Unlock AI’s Potential?

AI has the power to revolutionise your business – but only if your data is ready. Discover how business leaders in ASEAN are turning disconnected data into actionable insights, and why data...

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Discover Salesforce Associate Certifications: Entry-Level Credentials

According to the IDC, there will be 9.3 million new Salesforce jobs by 2026. Additionally, a prior study found that nearly half a million job openings required at least one Salesforce skill. We’re...

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How Unified Data is Breaking Barriers to AI in ASEAN

In ASEAN, businesses are moving beyond data collection to unlocking its real value — a critical step as new AI innovations take centre stage. Discover how unified data is breaking down silos and...

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5 Ways Agentforce Can Elevate Your Marketing Strategy

Building meaningful relationships with customers isn’t just a goal – it’s a necessity. Customers expect brands to know them, understand their needs, and provide seamless, connected experiences across...

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Our 2025 Retail Predictions: Unified Commerce and AI Agents Will Help...

What’s next for the retail industry? In 2025, we think shopping will be less about transactions and more about boosting your engagement with shoppers. In fact, 28% of shoppers say the primary reason...

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AI Education: How to Reskill Your Team for the Future of Customer Experience

The world of customer service, or customer experience (CX), is changing fast. And artificial intelligence (AI) is playing a big role in that transformation, not only in automating tasks but also in...

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What’s next for ASEAN businesses in 2025?

In 2024, we entered the third wave of AI with autonomous AI agents that can make decisions and take action without human intervention — just as AI was meant to be.  A game-changer for businesses, AI...

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What Does Salesforce Do?

You may have come across an interview with our CEO, seen our friendly characters, or heard about Agentforce — all of which raise the question: What does Salesforce do?  In short, Salesforce’s...

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